Terms of Service

Effective date: March 29, 2026 · Last updated: March 29, 2026

1. Acceptance of Terms

By accessing or using the website plan.journeyjpn.com (the "Service"), operated by Journey Japan ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the revised Terms. We will indicate the date of the most recent revision at the top of this page.

2. Description of Service

Journey Japan provides an online travel planning platform that helps visitors plan trips to Japan. The Service includes destination guides, curated itineraries, a trip planner tool, and blog content about traveling in Japan.

The Service is provided on an "as is" and "as available" basis. We reserve the right to modify, suspend, or discontinue any part of the Service at any time without prior notice.

3. Account Registration

Certain features of the Service, such as saving itineraries, require you to create an account. When you register, you agree to:

  • Provide accurate, current, and complete information during registration.
  • Keep your account credentials secure and not share them with third parties.
  • Notify us immediately if you suspect unauthorized access to your account.
  • Accept responsibility for all activities that occur under your account.

You may register using email/password, Google OAuth, or a magic link. We reserve the right to suspend or terminate accounts that violate these Terms.

4. User Conduct

You agree not to use the Service to:

  • Violate any applicable law, regulation, or third-party rights.
  • Upload or transmit any content that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable.
  • Attempt to gain unauthorized access to any part of the Service, other accounts, or related systems or networks.
  • Use automated tools (bots, scrapers, crawlers) to access or collect data from the Service without our written permission.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Impersonate any person or entity, or falsely represent your affiliation with any person or entity.

5. Intellectual Property

All content on the Service, including text, graphics, logos, images, and software, is the property of Journey Japan or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Service without our prior written consent.

Some photographs displayed on the Service are sourced from Unsplash and are used under the Unsplash License. Attribution is provided where required.

6. User-Generated Content

When you create itineraries or submit other content through the Service ("User Content"), you retain ownership of your User Content. By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and store your User Content solely for the purpose of providing and improving the Service.

You represent and warrant that you have all necessary rights to submit User Content and that your User Content does not infringe any third-party rights.

7. Third-Party Links and Services

The Service may contain links to third-party websites, including booking platforms, tour operators, and transportation providers. These links are provided for your convenience only. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party websites.

Any transactions or interactions you have with third-party services are solely between you and the third party. We are not liable for any loss or damage arising from your use of third-party services.

8. Travel Information Disclaimer

The travel information provided on the Service, including destination guides, opening hours, admission fees, and transportation details, is for general informational purposes only. While we strive to keep information accurate and up to date, we do not guarantee the completeness, reliability, or accuracy of any travel information.

Travel conditions, prices, schedules, and availability may change without notice. You are responsible for verifying all travel information directly with the relevant service providers, venues, and official sources before making travel arrangements.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Journey Japan and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of or inability to use the Service.

Our total liability for any claim arising from or relating to these Terms or the Service shall not exceed the amount you paid us (if any) in the twelve (12) months preceding the claim.

Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by applicable law.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. Your use of the Service is at your own risk.

11. Indemnification

You agree to indemnify, defend, and hold harmless Journey Japan and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

  • Your use of the Service.
  • Your violation of these Terms.
  • Your violation of any rights of a third party, including intellectual property rights.
  • Any User Content you submit through the Service.

12. Termination

We may terminate or suspend your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service ceases immediately.

You may terminate your account at any time by contacting us at support@journeyjpn.com. Upon account deletion, your personal data will be handled in accordance with our Privacy Policy.

Sections 5, 6, 9, 10, 11, 13, and 14 shall survive termination of these Terms.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved through negotiation, it shall be submitted to the exclusive jurisdiction of the courts of Tokyo, Japan.

If you are a consumer in the European Union, nothing in this section affects your right to rely on mandatory provisions of the law of your country of residence or to bring proceedings in the courts of your country of residence.

14. General Provisions

  • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
  • Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
  • Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Journey Japan regarding the use of the Service.
  • Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

15. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Journey Japan
Email: support@journeyjpn.com